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Frequently Asked Questions

If you’re thinking about working with us, these FAQs cover the essentials — from the types of films we make (learn more about our work) to timelines, accessibility, travel and how we collaborate with teams.
We keep things simple, transparent and friendly, so you know exactly what to expect from your video project.
Frequently asked questions
General
We specialise in promotional,(https://www.soleproductions.co.uk/promotional-video-production) charity,(https://www.soleproductions.co.uk/charity-video-production) event (https://www.soleproductions.co.uk/event-video-production)and documentary (https://www.soleproductions.co.uk/documentary-video-production)filmmaking. These are the four areas we focus on every day, so we’re set up to deliver strong results across each style.
We love getting under the skin of a story — whether that’s helping a brand shine, amplifying a charity’s mission, capturing an event as it unfolds or documenting something meaningful and real.
Professional video helps your campaign cut through — it’s clearer, more engaging and more memorable than DIY footage. High-quality visuals and sound help people connect emotionally with your message, which is especially important for charities, promotional work and awareness campaigns.
We can also create short edits for social media so your content performs well across different platform, whether it’s promotional video production (https://www.soleproductions.co.uk/promotional-video-production)or any of our specialist areas.
You might also get some ideas from our blog (https://www.soleproductions.co.uk/blog)on why professional video can work so well for sectors (this one’s on the drinks/booze sector)!(https://www.soleproductions.co.uk/post/drink-brand-videography-matters)
Yes — we always help shape the story and plan the project before filming. This includes talking through your goals, audience, key messages and the best type of video for you (promotional, charity, event or documentary).
It’s a relaxed process, and we’ll guide you through it so you feel confident about what we’re creating together. This has proved particularly important for charity film planning (https://www.soleproductions.co.uk/charity-video-production)but it’s true for all types of films so we’re very keen to work together and get the approach clear up front.
Yes — we regularly collaborate with in-house teams and external agencies.
Clear, friendly communication is at the heart of how we work, so everything stays smooth and straightforward.
We’ve worked on tons of event video production (https://www.soleproductions.co.uk/event-video-production)where close working with the in-house team (or agency) has meant a wealth of both internal and external campaign content for our clients well beyond that one day!
Take a look at our blog on the value of film for events!(https://www.soleproductions.co.uk/post/make-your-corporate-event-video-content-go-further)
Of course. We can help you plan a simple video approach for social, including which formats work best, what length to aim for and how to repurpose content from a main film.
Most clients find this really helpful, especially charities and events teams who want to get as much value as possible from one filming day.
Maybe you’re an artist who wants to work with us to produce a documentary style film? Even then, we can film on the day to ensure we capture content for your all important social media strategy!
Check out our documentary video production (https://www.soleproductions.co.uk/documentary-video-production)here.
Most projects take 2–6 weeks depending on complexity — shorter for promotional content or single-day events, and longer for documentary or charity stories that need more planning and editing.
We’ll always give you a clear timeline upfront so you know exactly what to expect.
Tap here if you’d like to know a little more about us and see what it looks like behind the scenes!(https://www.soleproductions.co.uk/about)
Yes — all editing is done in-house, and we can create versions for websites, social media, presentations and campaigns.
We also add captions on request, which is especially helpful for charity and documentary work where accessibility is crucial.
You might also find some tips in our blog on The Power of Video for Brands.(https://www.soleproductions.co.uk/post/the-power-of-video-for-brands)
Yes — we film events (https://www.soleproductions.co.uk/event-video-production)of all sizes and can cover them with single- or multi-camera (and camera person) setups depending on what you need.
Chas has years of experience capturing conferences, performances, awards nights, charity events and community gatherings, so we’ll make sure nothing important is missed and your story is told along the way.
Haven't found what you're looking for? I'd love to hear from you so please reach out.

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